302 Social Interaction

Communication is the heart of business. Short emails, complex reports, private chats, impassioned pitches, formal presentations, and team meetings move information and ideas around an organization, define strategy, and drive decisions. Business…

We know that choosing the appropriate textbook for your classroom is always a time consuming process. Communication Within, Between, and Among Organizational Stakeholders: Theory, Research, and Practice for the 21st Century will include a lot…

Given the demands for good communication skills in the civic realm and in the workplace, a course in public speaking is perhaps more important than ever. There is no quick path to a great speech. Good speaking is developed through practice and hard…

By its very nature communication is not a skill we are born with. If lucky, we are born with the senses necessary to learn to use the communication skills we can
learn. Our journey in interpersonal communication will be to take the senses that we…

In an academic research environment, scholarly communications become central part of the process of deliberations. Scholarly communications are carried out using certain channels of communicat ions by scholars and academicians. Most important ones…

Interpersonal communication generally refers to
the exchange of meaning between two or more
people on a personal, often one-on-one, level.
Interpersonal communication can be verbal or
nonverbal. Most often, it happens in face-to-face
settings.…

This chapter introduces “message processing” as a study of human communication processes, with a focus on how people create understanding in interaction. It explains how “message processing” contrasts with traditional approaches to studying…

Knowing how to get along with others, resolve workplace conflict, manage relationships, communicate well, and make good decisions are all critical emotional intelligence skills students need to succeed in career and in life. Our Human Relations book…